Privacy Policy
At Value Stone, we respect your privacy and are committed to protecting the personal information you provide when using our website, valuestone.pk.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
When you browse our website, create an account, place an order, or contact us, we may collect information such as:
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Name
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Billing and shipping address
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Phone number
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Email address
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Order details
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Payment-related information
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Information you voluntarily provide when contacting us
2. How We Use Your Information
We may use your information to:
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Process and fulfill your orders
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Arrange shipping and delivery
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Communicate with you about your orders
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Respond to customer inquiries
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Provide customer support
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Improve our website and services
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Prevent fraudulent or unauthorized activity
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Comply with applicable legal requirements
3. Payment Information
Payment information may be processed through our selected payment providers. Value Stone does not intentionally store complete payment card information on its own systems where such information is processed directly by a third-party payment provider.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.
You may adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.
5. Sharing Information
We may share necessary customer information with trusted service providers when required to fulfill an order or provide our services, including shipping and payment service providers.
We do not sell your personal information to third parties.
6. Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Third-Party Services
Our website may use third-party services such as payment processors, shipping providers, analytics services, or other tools. These services may have their own privacy policies governing the information they process.
8. Your Information
You may contact us regarding the personal information associated with your orders or account and request appropriate corrections where applicable.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page along with the updated date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Value Stone
Pakistan
Phone: +92 330 5285462
Email: info@valuestone.pk
Website: valuestone.pk